The Most Successful Salespeople All Have This One Thing in Common
Selling
effectively is about much more than closing deals. Any successful
salesperson knows that choosing the right prospective customers
to focus on, avoiding time-wasting activities and making time for unusual sales
tactics are just as important as meeting a quota at the end of the quarter.
That’s
where a little selfishness can become a huge help. The only way to really
manage your time—which in turn lets you focus on the right people and
activities—is to be selfish with it.
I
don’t mean skipping out on your husband’s birthday or refusing to help your
elderly neighbor up the stairs because you’re already running late. Rather,
selfishness in sales means committing—unflinchingly—to the kinds of activities
that are ultimately going to make you better at all the different pieces of
your job: selling, talking, closing and reflecting.
With
that in mind, here are three areas where you need to get more selfish with your
time:
1. Create rules for your
calendar and follow them religiously.
Your
calendar isn’t just a tool for booking meetings with potential clients—it
should be how you structure your overall day. And it should include anything
that will help you feel physically and mentally better, which in turn improves
who you are as a salesperson.
Set
out rules for things you must do, whether they happen every day, three times a
week or once every few hours. Popular rules are things like going to the gym,
waking up by 6 a.m., and planning lunches with friends and coworkers. I also
recommend taking 30 minutes each morning to plan out your day before you start
any actual work. Include lunches, coffee breaks or any “sanity breaks” you
anticipate needing as you build out your daily schedule.
It’s
also a good idea to take time each evening to analyze the day. What went well?
What did you not accomplish? Did you have any unrealistic expectations? These
questions can help you in planning out subsequent days. I also like to spend
some time on Fridays to review the week as a whole, and use Mondays as a day to
plan my week, since those days tend to be slower from a sales perspective.
2. Disqualify irrelevant leads
as early as possible.
As
technology lets sales organizations scale faster, it gets easier and easier to
book time with tons of leads.
Don’t
be deceived. Trying to accommodate every lead you have is one of the easiest
ways to waste your valuable time. You will inevitably get leads that aren’t a
good fit. Maybe they don’t need your product or service, or they’re just
unpleasant people. Either way, you won’t form a meaningful bond with them (or
close a deal), so move on.
Or,
you can avoid useless leads altogether by knowing your ideal client criteria up
front. Your initial research gives you information on the would-be customer’s
industry, their day-to-day duties and concerns, issues currently surrounding
their industry or company and tons of other facts. (You might even know their
favorite football team.)
Use
this information to determine their relevance to your business. Say your
company typically sells health insurance to large enterprises, but you spend
most of your time chasing down small companies on shoestring budgets. At some
point, both you and the prospective customer will be forced to recognize
there’s little gain in the relationship. So learn how to recognize it earlier.
Get honest with yourself first. Then, get honest with the other person and don’t
be afraid to say, “I don’t think our company can help you right now.”
That
said, don’t burn a bridge just because someone isn’t a good fit right now. They
might be down the line. Or your contact might move to a company that is a good
fit. Make it clear you’re open to working together in the future.
3. Measure and optimize your
sales cycle.
Taking
time to examine your past record on the job can tell you a lot about your sales
habits—the good ones and the bad. The more data-driven you can make this
process, the better.
Review
your old deals. One thing I noticed while doing this is that the most lucrative
deals tend to close faster, or at least more easily, than the ones you lose or
waste time on.
Note
the various milestones in your average sales cycle. These may be sales calls or
meetings, sending a proposal or a contract, contract negotiations, or any other
meaningful moment that signals a new stage in your sales process. These events,
along with how fast they do or do not progress, help indicate which deals are
not likely to close, allowing you to weed out dead-end leads early. Remember,
your ultimate goal here is to dedicate most of your time to the most-promising
prospective customers.
Measuring
your sales cycle can also free up time to experiment. Are there ways to make
the sales cycle faster? Can you close more deals or save time by automating
processes or standardizing templates for proposals and follow-up emails?
Standardize as much as possible while keeping your sales conversations
thoughtful and meaningful. Process is great, but sometimes you have to evolve
or think critically and make exceptions to close a big deal. Don’t be afraid to
adapt your sales process if you encounter new situations that don’t 100% fit
your process. You never know when a new trend in the market is unfolding before
your eyes. Or you may have also discovered a lucrative new niche to sell to.
A
word of caution: once you start setting various rules and practices for your
life in minute detail, it’s easy to fall into a trap of thinking those things
are set in stone for life. They’re not. So build in time to improve the way you
approach your routine. If a task or process is a hassle, skip the next cocktail
reception you’re invited to and use that time to figure out how to fix what’s broken
or lagging. Your colleagues, managers, clients and, most importantly, yourself,
will reap tons of benefits ultimately from that one little moment of
selfishness.
Tamer ElSagheer
Skillinside
Source:Forbes
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